Contact

Media Relations
(714) 755-2810
Email Touchtone Media Relations

News Archives

Questions?

Press Release

Touchtone Partners with Able-One Systems Inc. to Offer CRM to Canadian iSeries – AS/400 Users

February 5, 2003 – Costa Mesa, CA – Touchtone Corporation, developer and publisher of software solutions for the IBM iSeries – AS/400 operating system, announced that Able-One Systems Inc., a leading Canadian IBM Premier Business Partner, will market and support Wintouch® eCRM to iSeries – AS/400 users in Canada.

Touchtone recently announced that IBM selected Wintouch eCRM as an alternative CRM solution for the iSeries, now that Siebel has shifted its focus to other IBM eServer platforms. IBM also recently recognized Wintouch eCRM as an iSeries ServerProven® solution.

Peter Paleczny, President of Able-One Systems commented, "We have not seen anything that comes close to delivering the functionality of Wintouch eCRM, especially with the superior connectivity and integration to the iSeries AS/400 platform. Many of our clients in Canada want to continue using their AS/400 operating systems due to the stability of the AS/400 product, its great security and ease of maintenance."

"Touchtone is finding an increasing need among businesses who have chosen the iSeries as their enterprise platform and want a CRM solution built specifically for that platform," said Rich Hall, VP of Sales and Marketing for Touchtone. "The Wintouch application server is developed in RPG – the primary language of the iSeries. The Wintouch client is a Java-applet providing graphical user interface (GUI) for the CRM functions as well as a seamless interface to legacy "green screen" applications via a built-in terminal emulator."

Paleczny added, "Most of our clients come to us looking for two things: an affordable CRM solution and a native iSeries CRM solution that can be integrated with their existing ERP and homegrown applications."

"Wintouch eCRM takes full advantage of the unique strengths of the iSeries – historically one of the most stable and secure platforms available today," added Hall. "Wintouch is an ideal iSeries solution for mid-size and larger businesses because it is not as easily outgrown as PC-based software plus it can be integrated more simply, more quickly and much more cost-effectively than expensive CRM solutions developed for other platforms such as SQL, Oracle or Lotus Notes."

Paleczny concluded, “Wintouch is ideally suited for the SMB (small business) iSeries Canadian customer. The product is very robust, economically priced and, since it is written in RPG and hosted on the iSeries DB2 database, will certainly be appealing to our customers. We are very excited about the prospects for Wintouch eCRM in Canada.”

About Able - One Systems Inc.

Able - One Systems Inc. is a private Canadian company, founded in 1988 by its current partners, Andre Kula and Peter Paleczny. Able-One is a leading IBM Premier Partner specializing in delivering ‘best of breed’ technology, applications and consulting services to IBM eServer users. Able-One has extensive experience in helping Canadian clients deploy information technology to their strategic business advantage. Able-One can be reached online at www.ableone.com or call Doug Williams at (800) 461-2253 ext. 251 (in Canada.)

About Wintouch eCRM

Wintouch eCRM is a Java-based application easily accessible from virtually anywhere with a standard Web browser. The Wintouch client utilizes a zero-footprint, zero-install Java applet. Server updates are quick and simple. Wintouch is a complete CRM solution offering cross-platform, client-independent sales force automation, marketing automation, customer service and support tracking, partner/channel relationship management, and enterprise resource management by centralizing customer information and fully utilizing existing iSeries software and data.

Wintouch features "drag and drop" fields and a user-customizable GUI screen design. Integrated 5250 "green screen" emulation allows users to seamlessly access existing AS/400 applications. Full integration with legacy and homegrown iSeries applications allows Wintouch to self-populate screen fields. For additional information about Wintouch eCRM, please visit Wintouch.com or call (714) 755-2810.

About Touchtone Corporation

Touchtone Corporation is a privately held company, founded in 1991 to develop client/server software for the IBM AS/400. Touchtone is an IBM Business Partner known for providing quality software to thousands of IBM iSeries users worldwide. With customers ranging from Fortune 500 companies to businesses with as few as 100 employees, Touchtone has established a reputation for delivering powerful software solutions and outstanding customer support. For more information about Touchtone Corporation and products, please visit TouchtoneCorp.com or call (714) 755-2810.

Able-One Media Contact:
Doug Williams
Able-One Systems Inc
1-800-461-2253 ext 251
dwilliams@ableone.com