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May 24, 2002 – Costa Mesa, CA – Touchtone Corporation announced Wintouch eCRM & Logistics, a contact and maintenance solution for the aviation industry to increase efficiency and automate processes from maintenance to sales to catering while improving productivity, lowering operating costs and maintaining accurate client records. Fixed Base Operators (FBO) managers and airport maintenance managers can log the tail and serial numbers of all customer aircraft, track maintenance history, schedule maintenance, parts orders and catering orders, schedule and send service reminders, plus handle accounting, logistics, work orders and supply chain issues as well.
Managers have secure access to all of this data over
the Internet or a local Intranet. There is no software installed on
desktop PCs, saving both manpower and money. Wintouch is only installed on
the IBM AS/400 server – one of the most secure and stable platforms in
computer history – giving companies not only a 360° view of the
customer but also fully utilizing green screen AS/400 data and increasing
the functionality of existing software.
The Wintouch eCRM & Logistics solution incorporates comprehensive
maintenance and logistics management as well as integrated management of
contacts, sales and marketing opportunities. Wintouch offers the following
advantages:
- Asset Management of Equipment, Vehicles, Facilities
- Schedule Planned & Preventive Maintenance
- Track Work History, Inventory & Maintenance Costs
- Predictive Maintenance & Calendaring
- Fleet Maintenance
- Work Orders
- Built-in AS/400 Terminal Emulation
- Purchasing & Receiving Management
- Custom Reporting
- Data Security
- Accounts Payable
- Accounts Receivable
- Bill of Materials and Kitting
- Connectivity
- Contact Management
- Customer Sales Order Management
- Data Warehousing
- DST Accounting Practices
- General Ledger
- Integration of Legacy ERP and/or Accounting
Applications
- Inter-branch Transfers
- Item Counting
- Item Replenishment
- Marketing Automation
- POS and Cash Drawer Management
- Purchase Order Control
- Sales Analysis
- Sales Force Automation
- Sales Forecasting and Tracking
- Warehouse Management
- Web-Enabled AS/400 or DB2 data
- Customer Service and Sales Activity Documentation
The Wintouch eCRM & Logistics solution from Touchtone increases
efficiency and reduces costs by eliminating manual processes and wasteful
steps. Demonstrations to FBO customers indicate that this solution
provides exactly the features and functionality that the industry has
needed for years.
About Touchtone Corporation
Touchtone Corporation has over ten years of profitable
growth and service to mid- to large companies. In addition to Wintouch
eCRM, Touchtone products include QuestView®, an AS/400
database tool, and ThinView®, a PC-to-As/400 solution, which
have become top products among many AS/400 clients. Touchtone customers
range from Fortune 500 companies to business of less than 100 employees.
For additional information about Wintouch eCRM or other Touchtone
products, please visit TouchtoneCorp.com or call (714) 755-2810.
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