Costa Mesa, CA – April 14, 2008 – Touchtone Corporation, a leading developer of native software for the IBM System i™ – iSeries – AS/400 has enhanced Wintouch CRM to take advantage of Skype VoIP for individuals and businesses.
Skype is a software program that uses the internet to call, conference, video call and instant message other people on Skype, anywhere in the world – all for free.
Skype takes advantage of the Wintouch CRM Java client to access customer phone numbers stored in Wintouch. Skype also has useful features that respond to the increasingly instant demands of today's workplace. Trace a decision made by email months ago. Send a file quickly and easily without up loading to your email server.
Skype is simple to install and there are no licenses. It's easy to make the change to Skype and enhance current communications. With an affordable headset and webcam, Skype can be utilized from any computer.
Skype for Wintouch offers you Skype functionality in your Wintouch screen. You will see your Skype contacts and be able to call them with one click.
Conference calls are also supported and allow you to easily, directly from Wintouch, start a conference call with a few clicks.
Log Outbound calls in Wintouch for accounts where both are on Skype or just log outbound calls for accounts in Wintouch but not yet Skype users. Whether you have lots of calls to make that are not Skype users or many that are Skype users, your business can significantly cut telephone costs by using VoIP.
Find out more information about Skype security and get started on Skype for business with Wintouch today.
Wintouch CRM is for IBM midrange servers – IBM System i™, iSeries, AS/400 – and an IBM ServerProven™ solution. Wintouch utilizes a Java applet for easy browser access from the Internet or company’s internal network. Unlike other CRM solutions, the Wintouch CRM’s database and server components are native to the IBM AS/400. This facilitates seamless integration with ERP/MRP and key LOB (line of business) applications, providing robust CRM functionality on the same platform that runs our customers' main applications.
Touchtone, an IBM Premier Business Partner, is a privately held company located in Orange County, California with over 10 years of expertise in CRM applications and 19 years experience on the IBM Midrange Server platform. For further information about Wintouch CRM or Touchtone Corporation, call (714) 755-2810 or visit www.TouchtoneCorp.com.
The IBM logo and the IBM Premier Business Partner emblem, WebSphere, Workplace, Lotus, System i, iSeries, eServer, ServerProven, OS/400 and AS/400 are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both.
