Wintouch CRM is the only resident AS/400 CRM solution designed in RPG ILE specifically for businesses using IBM Midrange servers for LOB (Line of Business) operations. All server software is native to the AS/400, iSeries Power i and installed with a zero-footprint
Since Wintouch is a native RPG application, we are able to easily integrate with ERP programs that also reside on the AS/400 – even homegrown applications – in a less costly and more
In addition to ease and speed of integration, the AS/400 is one of the most stable and secure operating systems in computer history. IBM says that the Power i is well known for high availability, which is a critical requirement for a 24/7 Web environment and 24/7 Web availability for yourcustomers.
Announced in 1978, the first AS/400 shipped in 1988 and was a continuation of the System/38 machine. Believe it or not, some of those earliest machines are still running. The AS/400 was the first general-purpose computer system to attain a C2 security rating from the NSA, and in 1995 was extended to employ a 64-bit processor and operating system. (http://en.wikipedia.org/wiki/AS/400)
The AS400/iSeries were found to be 99.9% available. IBM adds that the AS/400 server provides a return on investment (ROI) by providing a low cost of total ownership and references an IDC
Web-Enabling Backend Systems
Wintouch
Wintouch enables you to successfully marry backend systems and solutions to
Security
With Wintouch, your administrator can activate security profiles and authorize access to allow selected remote users 24/7 access. Parameters can be set to allow sales reps to only see their own data or to allow the Sales Manager to view the entire department's data and assign
All database information resides on the Power i server with ID and password transmission encrypted and required for access. No database records reside on the client. Departing employees cannot electronically copy valuable customer data for unauthorized use.
Scalability
Wintouch provides unlimited database fields and/or customer records because the data resides on your enterprise server.
Related Articles:
- IBM i – Efficient, resilient business processing
- 2008 White Paper: The Case for CRM on IBM System i
- White Paper: Frequent Mistakes Management Makes about the 400
- Adapting to the New Real-IT-ies
SystemiNetwork.com, May 1, 2007 - iSeries Is the Comeback Kid, IBM Says
iSeriesNetwork.com, January 5, 2004 - Independent Research:
AS/400 has lowest TCO of any leading midrange server - AS/400 vs. NT Servers PDF
I have several clients who are large AS/400, iSeries, System i users, and most of them are wrestling with how to leverage investments in their IBM midrange solutions as they look to support their businesses for the long term. These clients love the investment protection and low cost of ownership their legacy tools offer, but they bemoan the inflexibility in supporting growing business requirements to extend applications to the web, expose applications to web services, and integrate applications with the ubiquitous CRM, BI/DW, and workflow applications.
